The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
yes! after you order, you can email the photos to me (firstname.lastname@example.org), dm the photos on instagram (@alanahsaesthetics), or message the photos on etsy! if you have a pinterest link, or any form of a link to the photos, you can send that too!
no refunds- but if your item arrives damaged, or any problems of that nature, i’ll replace it free!
i do allow cancellations of custom orders if you request to cancel it within 2 HOURS OF ORDERING! this is because i usually begin the process of an order when i see them!
i do not allow cancellations of beaded products, or anything that ships same or next day!
yes! i do bulk/wholesale orders! just reach out to me to discuss what product, and how many you would like to order! i do tend to do discounts for bulk/wholesale orders!