*********if the device you are looking to buy a case for is not available above, please reach out! i can do ANY device!! you can also choose to keep the glittery surface, or make it clear instead! can use any custom photos! can send by email, dm on instagram (@alanahstrays), or message me on here! usually fits up to 20 photos- can fit more but will get smaller with the more photos you use! this is the CUSTOM phone case option, so after ordering, please rather email, message, leave a note at checkout or dm what you want customized! I can do any photos, any style, etc!**********
**depending on the phone case, sometimes the clear phone case isn’t available! so depending on the color you order, it could be clear, white, or black! rubber or plastic! but regardless i’ll make sure it fits the aesthetic perfectly! <3
Shipping from United States
7-14 business days
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & Exchanges
I gladly accept exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
can i send you the photos to use for my custom order?
yes! after you order, you can email the photos to me (email@example.com), dm the photos on instagram (@alanahsaesthetics), or message the photos on etsy! if you have a pinterest link, or any form of a link to the photos, you can send that too!
are refunds available?
no refunds- but if your item arrives damaged, or any problems of that nature, i’ll replace it free!
can i cancel my order?
i do allow cancellations of custom orders if you request to cancel it within 2 HOURS OF ORDERING! this is because i usually begin the process of an order when i see them!
i do not allow cancellations of beaded products, or anything that ships same or next day!
yes! i do bulk/wholesale orders! just reach out to me to discuss what product, and how many you would like to order! i do tend to do discounts for bulk/wholesale orders!